Support
Last revised October 13, 2026
Contact support
For application issues, email julian@ayzmancreative.com, call (216) 394-9688, or use https://ayzmancreative.com/contact/. Published business hours are Monday–Friday, 9 AM–5 PM Eastern. For purchase questions, loyalty corrections, or privacy requests, contact your store or use https://krazybins.com/contact/.
How does check-in work?
The cashier opens Krazy Bins Rewards during Clover checkout. Enter your US phone number on the customer display or ask the cashier for help. Your balance is shared across participating stores. Email is optional and can be skipped; check-in does not subscribe you to marketing.
How are rewards used?
The cashier can apply an available reward to the unpaid order and return to Clover for payment. Eligible earning and reward values follow the store's communicated program rules. Ask store staff about current rules or a balance discrepancy.
What if internet access is lost?
This version requires internet for check-in and redemption. Restore the connection and review the existing order and reward status. Ask an authorized manager to review an uncertain reward; do not add a second discount blindly. Payment collection remains in Clover.
How do I correct account details?
Ask authorized store staff to verify the account before changing contact details or combining records. The checkout form will not replace a different existing email. Privacy requests can be submitted through the contacts above; identify the request as concerning Krazy Bins Rewards.
What should staff report?
Include the store, device model, app version, approximate time, action attempted, and a redacted error. Share order references only through an appropriate private support channel. Do not include payment-card details, passwords, pairing codes, or device credentials.